Showing posts with label viruses. Show all posts
Showing posts with label viruses. Show all posts

Monday, December 26, 2011

Facebook Disaster

If you can read this, you came from Twitter.
Late last night, Christmas night, I tried posting something on Facebook, but I couldn't get it to register.  I logged out.  Then when I tried to log back in, Facebook said my account was "temporarily blocked" because of a virus in my PC.
What?
I ran my antivirus scanner, which found nothing.  After confirming on Facebook that I had removed the virus, I was able to log on again - but with limited access.  I could click "like" on something, but I could not post, chat or send messages in any way, shape of form.  As directed, I tried to contact and ask a question of the Facebook Help Center, which was no help at all.  I couldn't even ask a question in the user forum.  I was prepared to wait a few days as Facebook instructed, until I started surfing the Internet and found that other Facebook users had the same problem . . . only it got worse, not better, after a few days, with one person even losing the ability to click "like" on anything after waiting longer than that.  It may even turn out that someone hacked my account.
Clearly, I had to be pro-active. I ended up calling one of those tech support services that helps with Facebook issues - because Facebook doesn't have tech support of its own.  (Writing an e-mail to someone at Facebook is harder than getting a date with Scarlett Johansson.) It turned out that I had viruses my security system somehow missed - and I paid a pretty penny to get this service to remove the threats that were found.   I now have to wait until 8:00 PM Wednesday to access my Facebook account again. 
I don't even know if that will do the trick.  I just have to be patient and wait.  It may turn out that I have to go through the whole thing all over again. :-(
In the meantime, I still plan to post my annual winners and losers of the year list on this blog, as well as a final holiday-themed Music Video Of the Week for 2011.  I just don't know if any of my Facebook friends will know about it.
Stay tuned.